Can we help with anything?
If you need any assistance with our legal documentation or would like anything explained in more detail please contact us.
Online Services
- Website Terms & Conditions
Our document detailing the general terms and conditions whilst using any online HDANYWHERE website or service. - Privacy Policy
How we treat and manage your personal data. - Cookie Policy
Document detailing what cookies are and our policy detailing how we use them for all HDANYWHERE websites and online services. - Standard Returns Policy
Policy describing the process of returning an item purchased from HDANYWHERE.com for a refund.
Hardware
- Limited Products Guarantee
Our standard and extendable product guarantee which details what is covered and what is not. - 90-Day Limited Parts Warranty
Applicable to products or components that are repaired by HDANYWHERE.
Software
- Product Security and Telecommunications Infrastructure Act 2022 (PSTI)
Statement of Compliance for all MHUB-OS and uControl OS (uOS) devices in accordance with the Product Security and Telecommunications Infrastructure Act 2022 - End User Licence Agreement (EULA)
An agreement which must be accepted before using HDANYWHERE software or services. - Beta Test Agreement
Will enrol a company or individual in to HDANYWHERE's beta test programme. This document is available by request only.
Installers & HDA Pros
- Precautions & Preparation Guidelines (COVID-19)
If a member of HDANYWHERE staff visits your place of business or an install site then you will need to comply with this guidance duing the Coronavirus Pandemic. - HDA Pro (Installer) Agreement
All HDA Pros must accept the terms within this agreement before they can become a HDA Pro. This document details what HDANYWHERE expects of them.